Desk Manager – Customer Service (Night Shift)
Descrição da vaga
Job Description Playtech Managed Services is looking for a passionate, customer-focused, and results-driven Desk Manager – Customer Service (Night Shift) to join our growing team in São Paulo. Your influential mission. You will Owns shift performance against SLAs and KPIs: sets goals, monitors progress and gives regular feedback to the team. Acts as the senior point of contact overnight, making first-line operational decisions and escalating critical issues to on-call or senior management in li…
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Empresa: Playtech Managed Services
Localização: Brasil
Categoria: Vagas em Tecnologia Informática
Tipo de contrato:
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